Support Related FAQ


Q. What kind of support is available?
  • A. This solution is intended to provide guidance, provided as source code that can be used "as is," extended, or modified by developers to use on enterprise projects. Customers can modify the source code directly to address important issues, and updated drops of the Connector will be published periodically on CodePlex. Consulting assistance is also available through partners and Microsoft Services. If you’re having trouble setting up the connector, please send us mail at tfpstalk@microsoft.com or post a question on the CodePlex forum.

Q. Can I call Microsoft Product Support for issues with the Connector?
  • A. No. The Connector is an open source offering and the Product Support folks only support official Microsoft products. The Connector does ship with full source, and custom consulting offerings are available via Microsoft Services and from partners. For more information on consulting options to support the Connector, please email us at tfpstalk@microsoft.com and we can connect you to Microsoft Service or a partner.


Q. What if I find a bug in the connector?
  • A. If you find a bug in the connector, please send us an email so that we can confirm that it is a bug. Bugs can be logged on the Issue Tracker on the site.

Last edited Jun 19, 2007 at 8:36 PM by grahamba, version 3

Comments

ELE2010 Jan 22, 2010 at 2:18 PM 
Error WebSite Connector Project Server 2007 + Team System 2008:
Hi,
Review this:
ID Error: 1059
A failure was encountered while launching the process serving application pool 'ConnectorAppPool'. The application pool has been disabled.

ID Error: 1021
The identity of application pool, 'ConnectorAppPool' is invalid. If it remains invalid when the first request for the application pool is processed, the application pool will be disabled. The data field contains the error number.

ID Error: 1057
The identity of application pool 'ConnectorAppPool' is invalid, so the World Wide Web Publishing Service can not create a worker process to serve the application pool. Therefore, the application pool has been disabled.

In the company installed ok team system 2008 (complete)
In the company installed ok connector project server 2007 + VSTS

Is there anything else to do?
May I Check any other configuration?

Thanks
Eleonora

nagamanim Mar 18, 2009 at 8:12 PM 
With this connector, can a TFS project be integrated to a project server project at a certain time, then either disconnected or another project server project be integrated to the same TFS project?

dslay May 20, 2008 at 3:10 PM 
Does this connector support a one to many relationship between PS task and TFS Work Items?